Stay Safe and Informed

Play Responsibly,
Enjoy Within Your Limits

7starswin believes that the enjoyment of playing is only genuine when it is controlled and approached with awareness. On this page you will find all the information you need to keep yourself and your loved ones safe.

For ages 21 and above only — participation by minors is strictly prohibited

Age 21 and Above Required

The minimum age to open an account at 7starswin and participate in any form of betting or casino activity is 21 years. Proof of age is required during account verification. If an underage person is found using an account, it will be closed immediately.

When is gambling entertainment, and when does it become a problem?

Betting and casino games are primarily a form of entertainment. But when someone keeps playing to try to recover lost money, or spends money the household needs, it is no longer entertainment — it becomes a problem. 7starswin does not want any of its players to reach that point, which is why we offer tools to set limits from the start.

Reading our Terms and Conditions will tell you how your account should be used and under what circumstances it can be temporarily or permanently closed. For more detail on any topic, visit our FAQ section, which covers many questions related to responsible gambling.

Your personal information is kept secure at 7starswin. Under our Privacy Policy, your data is never sold to third parties and is used only for operating the service.

Core Principles of Responsible Gambling

Keeping a few simple principles in mind will help ensure your experience stays positive:

Only bet money you can afford to lose without affecting your daily needs.
Avoid chasing losses by placing larger bets to try to recover what you have lost.
Decide in advance how long you will play each day or each week.
Never bet or play games while under the influence of alcohol or substances.
Make sure to keep time for family, friends and other interests in your life.
Play for entertainment, not just in the hope of winning.

Tools to Keep Yourself Protected

7starswin offers several user-controlled protection features. Contact the support team to activate any of them.

Deposit Limits

Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately; raising a limit requires a wait of at least 24 hours.

Session Time Limits

Set a maximum duration for how long you can play in one session. When the time is up, the session will end automatically so you do not spend more time than intended.

Temporary Break

You can pause your account for anywhere from 24 hours to 6 weeks. During the break, no deposits, bets or games will be possible.

Self-Exclusion

Contact support for a long-term or permanent self-exclusion. Once a permanent exclusion is activated, the account cannot be reopened.

Activity History

View your complete history of deposits, withdrawals and bets. Monitoring your own spending and time makes it easier to make informed decisions.

Direct Support

To activate any protection measure, contact our support team via 24/7 live chat or email. Assistance is available in both Bengali and English.

Recognise the Warning Signs

If you notice any of the following signs in yourself or someone close to you, it is important to seek help in time.

Spending Beyond Your Budget

Watch whether you are using money set aside for household or essential expenses on gambling. This is the clearest warning sign.

Chasing Losses

The tendency to place larger bets after a loss to try to recover the money is dangerous and usually makes the situation worse.

Emotional Distress

Feeling irritable when you cannot play, having trouble sleeping, or losing focus on daily tasks are signs of concern.

Hiding It from Family

Keeping the amount you play or spend secret from family or friends is an important warning signal.

Losing Track of Time

Playing for hours on end without realising how long it has been is a sign that something may be wrong.

Strain on Family Relationships

If gambling is causing arguments or distance between you and your family or loved ones, you should seek help without delay.

Get Help — You Are Not Alone

Acknowledging the problem is the first step toward a solution. Support is available through any of the options below.

7starswin Support

Contact us directly via 24/7 live chat or email. Requests for self-exclusion or limit-setting are accepted in both Bengali and English.

Family and Friends

Open up to a trusted family member or friend. Having someone by your side makes it much easier to manage the situation.

Professional Counselling

Speak with a mental health specialist or counsellor. Mental health services are available at various hospitals and clinics across Bangladesh.

7starswin support team email: [email protected]
Live chat is active 24 hours a day, 7 days a week.

7starswin's Commitment

7starswin believes that creating a safe and responsible environment is not just a matter of rules — it is an ethical duty toward every one of our players. We continuously work to improve our protection measures and make every effort to be there for our players in any situation.

For ages 21 and above — play responsibly

Questions About Responsible Gambling

To activate self-exclusion, contact our support team via 24/7 live chat or email. You can request a temporary break (24 hours to 6 weeks) or a long-term exclusion. Once a permanent exclusion request is submitted, it cannot be reversed.

Yes, a request to lower your deposit limit takes effect immediately. However, if you want to increase a limit, you must wait at least 24 hours for security reasons, to prevent impulsive overspending.

If you know that an underage person is using someone's account, report it to 7starswin support right away. We will verify the account and take the necessary action. You can make this report without revealing your name or identity.

Any balance in your account remains safe once self-exclusion is active. No new deposits or bets will be possible during the exclusion period. After a temporary exclusion ends and the account is reactivated, your previous balance will be available as normal.

Ask yourself a few questions: are you spending more than your budget allows, do you feel the urge to bet more after a loss, do you feel irritable when you cannot play, or do you hide your gambling from family? If the answer to any of these is "yes", please speak with our support team or a professional counsellor.

Yes. Age verification is required when opening an account at 7starswin. Additional identity checks are requested for any account that appears suspicious. If someone is identified as underage, the account is permanently closed and the balance is returned.

Play Responsibly,Enjoy Within Your Limits